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Program Support Coordinator

Highland Street Corps Ambassadors of Mentoring

Mass Mentoring Partnership      


AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Ambassadors of Mentoring is an AmeriCorps Program operated by Mass Mentoring Partnership where members serve in mentoring programs across Massachusetts while providing ongoing training and professional development to its members.


Organizational Description:

Headquartered in Boston, MA with a regional office in Springfield, Mass Mentoring Partnership (MMP) is fueling the movement to expand quality mentoring for youth to meet the needs of communities across Massachusetts. MMP has a rich history of catalytic involvement in the start-up and sustainability of quality mentoring programs, the execution of high-visibility mentor recruitment campaigns such as the Red Sox Mentoring Challenge and the Back to School Campaign, and the attraction of increased public and private resources to the mentoring movement. In addition, MMP provides training, technical assistance and other services to youth mentoring programs statewide to meet its meet its mission. Currently, MMP has more than 220 diverse mentoring programs in its membership network, representing more than 23,000 matches.

Program Summary:

Mass Mentoring Partnership’s Highland Street Corps Ambassadors of Mentoring Program is currently recruiting Ambassadors for the 2013-14 program year. This position will join the western ma MMP team in Springfield to work on program start-up, sustainability and growth with two of our program partners as well as provide as needed support to programs within the region. This position will be supervised by MMP’s Manager of Western MA Partnerships and work in strong collaboration with executive administration of the Greater Holyoke Boys and Girls Club and the Kelly Full Service Community School. They will also be fully integrated into MMP’s Program Services team.

Program Support Coordinator

Holyoke Career Pathways Program Coordination (20 hours weekly)

  • Work in partnership with the Greater Holyoke Boys and Girls Club to support and enhance second year of the Dean Tech Career Pathways program
  • Refine recruitment process and materials to accurately reflect program
  • Work with club staff to develop potential for community partnerships
  • Communicate with all parties involved around scheduled meeting times
  • Conduct frequent check ins with mentors and mentees to ensure quality and satisfaction
  • Conduct periodic assessments and evaluations
  • Develop opportunities for family engagement
  • Work with club staff to develop and refine workforce development curriculum


MMP Programmatic Support (20 hours weekly)

  • Assist with duties related to Quality Based Membership, Training and Technical Assistance
  • Organize and facilitate periodic networking and public awareness opportunities in Holyoke
  • Connect with relative local efforts (early literacy, violence prevention etc…)
  • Provide programmatic support to current mentoring program members in Holyoke including Kelly School Peer Mentoring, and New England Farm Workers Council.
  • Identify and develop relationships with potential program members and key stakeholders
  • Attend Program Services Team Meetings
  • Develop summit style event to report on key findings during service year and issue call to action

The Ambassador’s year at their service organization begins as soon as possible and runs through June 30, 2014.


Essential Functions of the Position:

  • Be able to complete a minimum of 1700 hours of documented service to complete host site project
  • Satisfactorily complete MMP projects
  • Monthly reporting to Mass Mentoring Partnership
  • Must be able to work collaboratively and within groups in order to complete group projects to benefit the field of mentoring
  • Must be able to attend all corps-wide trainings and events to cultivate future non-profit leaders, including a week-long orientation, bi-monthly corps meetings, a mid-year retreat and two service-week sessions
  • Must be able to effectively manage time and meet competing demands.
  • Complete all professional development requirements as part of member contract.



  • BA/BS strongly preferred
  • Experience with and/or commitment to youth development
  • Experience working in communities of color
  • Demonstrated initiative and ability to think creatively
  • Excellent organization and communication skills
  • The ability to work independently and as part of a team
  • Proven leadership and project management abilities
  • A passion for national and community service
  • US Citizen or Permanent US Resident


  • Approx. $625/bi-monthly taxable living allowance
  • Fully paid health insurance
  • Inclusive $70.00/month travel stipend
  • Additional transportation reimbursement for corps-wide meetings, training, and events
  • Excellent training and networking opportunities on the mentoring field and the non profit sector
  • $5,550 Education Award upon completion of service
  • Additional education award benefits
  • A built in network of corps members and colleagues

To Apply:

Please email a resume and a cover letter that describes how you heard about this opportunity, why it interests you, and how your skills and experience meet the qualifications of the position. Include three references and send all documents in Word Format to with the subject line of “Program Support Coordinator.” Please direct any questions to the address above. Application deadline is July 9, 2013.        


Mass Mentoring Partnership is an equal opportunity employer.

Mass Mentoring Partnership makes reasonable accommodations for individuals with disabiliti

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